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Emmanuel Clean Access

Overview

The Emmanuel Information Technology department is currently implementing the Cisco Clean Access network security system in all residence halls. The main features of this system include user authentication, vulnerability assessment and remediation. In other words, the system requires students to log in and checks the PC for computer viruses and other vulnerabilities before granting full network access.

Nearly all network outages experienced in the Residence Halls are the result of virus-infected or severely compromised student PCs accessing the network. As a result it has become necessary for the College to implement a network security system in order to minimize the risk posed by students who connect infected PCs to the campus network.

Although accessing the network via Emmanuel Clean Access Agent should be a simple and self-explanatory procedure for most students, a detailed description of the process is provided below.


Windows Client Install Instructions

The following instructions detail how to install the Emmanuel Clean Access Agent on a Microsoft Windows machine. We suggest you print out this document to help you through the installation process.

If you have any questions, please contact the Emmanuel College Helpdesk at (617) 735-9966 or email us :helpdesk@emmanuel.edu.

Step 1

Start your machine. The first time you attempt to access a website you will receive the redirection message seen in the screenshot below. You may also receive the depicted Security Alert pop-up. If you receive the Security Alert, please click Yes to continue to the Clean Access login page. If you do not receive the Security Alert you will be automatically forwarded to the Clean Access login page. In either case, proceed to Step 2.


Step 2 (User Authentication)

User authentication simply means you need to provide proper credentials (i.e. your Online Academic Resources username and password) in order to gain access to the network.

When the login screen loads, please enter your Online Academic Resources username & password and click Continue. If you do not know your Online Academic Resources username & password, please go to http://www1.emmanuel.edu/ and use the Find My Username and Reset My Password links located under the Online Academic Resources heading.

You will not be able to access the internet until the Emmanuel Clean Access Agent is installed and has run, however you will be able to access FirstClass Email, Online Academic Resources and WebCT.


Step 3

Once you have logged into Clean Access, a Network Security Notice page will display with a button to Download Clean Access Agent 3.5.4. Please click the button to download the client installer to your computer.


Step 4

When you click the download button, you will be prompted to either Run/Open, Download or Cancel. Click Save/Download.


Step 5

You will then be asked where you would like to save the file. Click or select Desktop and then click Save.


Step 6

A file named CCAAgent_Setup.exe will now have appeared on your desktop. Double click on this file to start the Emmanuel Clean Access Agent installation. You may receive the Security Warning depicted in the screenshot below. If you do click Run to continue.


Step 7

Once you double click on CCAAgent_Setup.exe the Clean Access Agent Welcome screen will launch. Click Next to continue.


Step 8

When you see the Destination Folder screen, click Next to Continue.


Step 9

When you see the Ready to Install the Program screen, click Install.


Step 10

When the client finishes installing, you will be prompted to log in again with a new screen. In the future this will be the login screen you will see whenever you login to use the internet. Please enter your Online Academic Resources username and password. Click Login to continue.


Step 11

You may receive a Security Alert the first time you login using the Emmanuel Clean Access Agent, if so, please click Yes to continue.


Step 12 (Vulnerability Assessment)

Emmanuel Clean Access is now going to scan your machine. It will check that Windows is up to date with critical patches, and verify that you have an active and up to date AntiVirus application on your machine. If no vulnerabilities or problems are found, your computer is considered compliant and is granted full network access. If vulnerabilities or problems are found, your computer is moved into remediation.

Remediation

If your computer fails the vulnerability assessment, it is moved into remediation, and you are provided with directions for fixing/patching it. You are given temporary network access (to limited sites) in order to download any necessary software. Emmanuel Clean Access will then display a series of windows & instructions for cleaning your machine to make it compliant & grant you full access to the internet.

If you have any questions please contact the Emmanuel College Heldpesk at (617) 735-9966 or email us: helpdesk@emmanuel.edu

 
For technical help & support please contact the
Helpdesk at (617) 735-9966 or helpdesk@emmanuel.edu.
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