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Library home > Library Frequently Asked Questions (FAQs)

Library Frequently Asked Questions (FAQs)

You can search the FAQs, browse them by subject, see collections of FAQs (i.e., different groupings of FAQs for different purposes/audiences), or browse the Basic FAQs, below.

How do I ... ?

1. access the databases off campus

These databases are licensed for the exclusive use of enrolled Emmanuel College students, College Faculty, and Staff. Remote access is available for most of the Library's subscription databases with an Online Academic Resources (OAR) username and password.

For all databases, click on the database title to access the login screen and enter your Emmanuel Online Academic Resources account information. If you do not know your OAR username and password, first click on "Find My Username" on the login screen. Then once you know your username, click on "Forgot My Password" on the login screen to reset your password.

If you cannot set or reset your password, please notify the Emmanuel College Helpdesk. The Library cannot set or reset passwords.

2. borrow or renew a book

3. browse the shelves by topic

1. Go to the Library of Congress Classification outline at:
http://www.loc.gov/catdir/cpso/lcco/lcco.html

2. Click on the general subject area of your topic.

3. Then click on any sub-topic or sub-class within the discipline that most closely relates to your research topic.

4. Note the sub-class number and go to the shelves in the library to browse for books in your area of interest.

5. evaluate a resource

Consider the following when choosing resources for your paper:
1. Authorship and Authority (Gibaldi 41-45)
~ Author Credential information:
[Note: In some cases, an organization or corporation may be responsible for a work.]
  • Educational degrees such as PhD, MD, etc.
  • Affiliations such as schools, research facilities or other organizations; and
  • Work experience.
~ Publisher and publication information:
  • Scholarly, refereed or peer reviewed journal articles undergo a higher level of screening by experts in the field prior to being published.
  • Publishers may be associated with educational institutions such as universities or national professional organizations such as American Psychological Association.
2. Accuracy and Verifiability (Gibaldi 41-45)           
~ Bias or point of view 
  • Look at the author affiliations or publication affiliation for potential sources of bias.
  • Note the wording of the work including the tone.
  • Note how thoroughly the author explores differing opinions.
~ Verifiability    
  • Determine if the author has citations backing up any claims within a work.
  • If there is a question concerning the information, see if other sources are claiming the same thing.
3. Currency (Gibaldi 41-45)
  • The date of publication may affect how accurate it is. Certain types of information such as scientific writing have a shorter shelf-life than others. An older article on current trends in heart surgery would not be a credible source. However, an older English literature essay may or may not be a good source.
  • The date of publication may have an affect on point of view or bias. For example, an article on feminism from the 1950s may present a biased account.
Reference:    
Gibaldi, Joseph.  MLA Handbook for Writers of Research Papers. 6th ed.
New York: The Modern Language Association of America, 2003.

6. evaluate a web site

Always refer to your research paper guidelines since the use of web sites may not be allowed in your class. Your professor should approve any web sites prior to inclusion in a research paper.
Use the 8 questions 1 below to determine whether or not to use a web site.

"NO" answers may indicate that the resource should NOT be used.

  1. Does your professor allow the use of web sites?


  2. Is the web site's intended audience and content appropriate for your research?


  3. Is an author or corporate author (e.g. American Psychological Association) identified?

  4. NOTE: URL endings may provide information about the web site owners. Based on Pritchard's Effective Teaching with Internet Technologies, .gov denotes a government web site and .edu is used for educational institution web sites. Although .org is used for non-profit and non-commercial institutions, it is also used for "miscellaneous bodies that do not fit under any of the other top-level domains" (Pritchard, 2007, p. 18).

  5. Is the author qualified to present the information?
  6. a. expertise in the subject area?
    b. appropriate credentials (e.g. degrees, licenses, certifications)?
    c. work related experience?
    d. affiliation with reputable organizations?
    e. published other works on the subject?

  7. Is there potential bias?
    DEFINITION OF BIAS: "prejudice in favor of or against one thing, person, or group compared with another, usually in a way considered to be unfair" (New Oxford American Dictionary, 2005)
    Does the author present the material in an unbiased manner?
    a. Are the author affiliations or publication affiliations potential sources of bias?
    b. Does the author's tone indicate a bias towards a particular point of view?
    c. Does the author thoroughly explore differing points of view?

    Does the sponsor or web site owner present material objectively?
    a. Does the web site exclude advertisements or pop-up ads?
    b. Does the web site owner present multiple points of view?
    c. Does the web site have a clearly stated purpose or scope? (e.g. there is no hidden agenda)


  8. Is the web site content accurate or verifiable?

  9. a. Is the web site owner identified and is there contact information?
    b. Is the information consistent with other resources such as peer-reviewed articles
    c. Does the web site have references and citations allowing you to verify the information?

  10. Is the information current?
  11. NOTE: The definition of currency depends on the subject you are studying.
    a. Is the date of last revision listed and current?
    b. Does the web site list current topics and events (e.g. news and calendar)?
    c. Is the web site well maintained (e.g. free of broken links)?

  12. Is the web site durable; will it be around in a few months?

To help you find credible resources, including web sites, the Emmanuel College Library has created Research by Subject pages. These subject guides list print, database, and internet resources chosen and evaluated by the library staff.

1 These questions were based on the evaluating resources sections in the MLA Handbook for Writers of Research Papers (Modern Language Association, 2009, 33-38) and 100% Information Literacy Success (Taylor, Arth, Solomon, & Williamson, 2007, 101-139).

References

McKean, E. (Ed.). (2005). The new Oxford American dictionary (2nd ed.). New York: Oxford University Press.

Modern Language Association. (2009). MLA Handbook for Writers of Research Papers (7th ed.). New York: Modern Language Association of America.

Pritchard, A. (2007). Effective teaching with Internet technologies. California: Paul Chapman Publishing.

Taylor, T., Arth, J., Solomon, A. & Williamson, N. (2007). 100% Information Literacy Success. Clifton Park: Thomson Delmar Learning.

7. find a book on the shelf (read a Library of Congress Call Number)

Library of Congress (LC) classification system, which is used by most academic libraries, classifies items by broad subject category and then by sub categories.  Each item is assigned a unique call number based on how an item is classified, which determines where it will be shelved.
 
On an item label,                                             
the call number is arranged vertically.   
In the online catalog,
call numbers are arranged horizontally.


REF

PB
35
.W7
1984


PB35 .W7 1984

available, Emmanuel Reference

   
Note: Be sure to watch for any special Location given in the online catalog such as Reference (REF) or Leisure. On the item label, it is ABOVE the call number, usually abbreviated. In the online catalog, Location: Emmanuel Main Stacks means the circulating collection.
 
Example of call number order (these call numbers do no reflect actual books in the collection):

P
106
.B59
PA
4037
.A6
PB
35.2
.W75
1984
PB
35.2
.W75
1999
PB
2114
.J32
PB
2114
.K537
PB
2114.353
.M35
PB
2114.4
.D56
 
As you scan the shelves for a book, read each line of the call number:
 

REF

 

Note any special Location

PB

 

Read the first line in alphabetical order. (e.g., P before PA before PN before R)

35.2

 

Read the second line as a whole number in numerical order. (e.g., 2114.353 before 2114.4)

.W75

 

Read the third (and possibly  fourth) line:
~ the letters alphabetically. (e.g. .J32 before .K537)
~ the numbers as decimals in numerical order.  (e.g., .537 before .54
HINT: add zero(s) to make numbers of equal length, i.e., .54 is read as .540.

1999

 

Read any dates chronologically. (e.g., 1984 before 1999)

 
To practice arranging call numbers, go to SatchLCall Basic (quiz only)
(Michael Ford, University of Pittsburgh.)

8. find a Datamonitor Report and/or a SWOT Analysis?

SWOT [Strengths, Weaknesses, Opportunities, Threats] analyses are found within Datamonitor Reports.
Note: Not all Datamonitor Reports include a SWOT analysis.
  • From the Library home page, select the Finding Articles link.
  • Scroll down and select Business Source Premier from the database list.
  • Once in Business Source Premier, select Company Profiles at the top of the page.
  • To find a company:
    • Browse the company A to Z list; or
    • Search for the company by entering the company name in the text box, selecting the Match any word option, and clicking Browse.
  • If available, a SWOT analysis will be listed in the Datamonitor Report's table of contents.
  • To print, click the printer icon located in the upper left corner of the report page. Do not use the browser print function.

9. find articles using the Library's online databases

Use the Research by Subject link on the library home page to identify subject-specific databases (e.g. Science Direct  and Business Source Premier).  Use the Finding Articles link to access an alphabetical list of databases.

Hint: If you are not sure which subject-specific databases to choose, begin with a multidisciplinary database. Access these databases by choosing the first option on the Research by Subject guide, Multidisciplinary Databases.

Basic database searching:
Enter your search in the text boxes using Boolean operators.
 
Boolean
Operator
Purpose Special Considerations
AND Narrows your search to materials that contain both search terms entered. Adding another search term further narrows the search.
OR Broadens the search by retrieving materials that contain at least one of the entered search terms. Put OR between alternative terms for a concept. Put parentheses around the alternative words in a search string.
NOT Limits the search by excluding all terms following it and is placed at the end of a search string. Use NOT sparingly since it may eliminate materials that could be useful
 
Example of a search string to find information on high school science education in the United States:
(secondary OR “high school”) AND science AND (education OR curriculum)
* Note: Use quotation marks around phrases.

2. As you enter your terms, some databases allow you to choose the search fields that the terms will be found, such as title, author, or subject.
 
3. Use the limiting options to help focus the search. The peer-reviewed option limits the results to articles screened by experts in a field prior to inclusion in the journal. (Search limits may only be available on the Advanced Search screens.)

To view a sample search and the results in the multidisciplinary database, Academic Search Premier, click here.

See also,
How do I access the databases off campus?

10. find full text of an article from a citation

If the database that you are searching does not have full text of an article, use the following steps to obtain full text:

1. Search for journal (or source) title in the Full-Text Finder.

Check that the available dates for full text include the date of your article citation.

If the link from "Check Full Text" within a database or from the Full Text Finder does not lead you to full text, note the name of the database containing full text and access it through the "Finding Articles" (A-Z list databases).

2. Search the Online Catalog for the journal title using the Title search option. The results will show if Emmanuel College or any other Fenway Library Online institutions have holdings for the journal in print or online. Check holdings for the date of your article.

3. Place an Interlibrary Loan (ILL) Request for the article if full text is not available online or in print. Fill in the form completely including your contact information. An ILL request may take 2-3 weeks to fill depending on the availability of the item.

11. find peer-reviewed articles

A peer-reviewed article is reviewed and evaluated by experts in the field who make "recommendations concerning acceptance or rejection, and revision of the article" prior to being selected by the journal editor for publication (Peek & Newby, 1996, 110).*

When searching the Library's subscription databases, read the database descriptions to determine if it contains only peer-reviewed materials (e.g. Science Direct).

If a database contains both peer-reviewed and popular articles, choose the peer-reviewed limit to retrieve only peer-reviewed articles. The peer-reviewed search limit may only be available on the Advanced Search screens.(See an example of limiting to peer reviewed articles in Academic Search Premier)

*Peek, R.P., & Newby, G.B. Eds. (1996). Scholarly publishing: The electronic frontier.
 Cambridge, Massachusetts: The MIT Press.

(See also How do you find articles using the online databases)

13. pay an overdue/lost book fine

14. place items on reserve

15. request a book/article

16. research a company

Click here to access PRIME: Premier Resources in Management and Economics: Company Information, a guide to researching various types of company information using print, database, and Internet resources. This guide was prepared and is updated by the Emmanuel College library staff.

17. research a country

Click here to access PRIME: Premier Resources in Management and Economics: Country Information, a guide to researching various types of country information using print, database, and Internet resources. This guide was prepared and is updated by the Emmanuel College library staff.

18. research an industry

Click here to access PRIME: Premier Resources in Management and Economics: Industry Information, a guide to researching various types of industry information using print, database, and Internet resources. This guide was prepared and is updated by the Emmanuel College library staff.

19. reserve media equipment

20. search for reserves

Click here to search for reserves using the Library's Online Catalog.

21. use the online catalog to find a book

Use the Online Catalog to access records of books at Emmanuel College and at the other Fenway Library Online (FLO) libraries.

Types of Searches

1. Keyword Search:

Finds your search term(s) anywhere in the book record, which contains:
Title, Author, Library of Congress Subject Headings, and notes.

Combine more than one word with Boolean Operators AND, OR, NOT.
  • AND: Both terms must be present.
    For example, (women AND suffrage) finds items that contain both terms.
  • OR: Either term is present.
    For example, (women OR female) finds items that contain either word.
  • NOT: Omits any items containing the terms. Use NOT at the end of a search string.
    For example, (women NOT suffrage) finds items containing the word
    women but not the word suffrage.
Put quotation marks around phrases of more than one word such as "United States".

2. Subject Search:
Allows browsing of materials by topic using assigned controlled vocabulary terms.
The online catalog uses controlled vocabulary based on the Library of Congress Subject Headings (LCSH).
Examples: Architecture; Chemistry, Organic; and United States-History.

3. Author Search:

Search last name first.

4. Title Search:

Omit any leading article (A, An, The).


 
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